Our shipping charges are based on the method of service and the location. To make sure you receive the fewest shipments possible, we’ll do our best to ship everything to you at once.
Our warehouse is based in the Montreal and ships Monday through Sunday. While we make every attempt to process orders on the day they are placed.
We ship Delivery Duties Unpaid (DDU), therefore any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Please be aware that your parcel can be also delayed by customs and subsequent charges can be applied. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.